Full Time
Qatar
Posted 2 weeks ago

Sidra Medicine

Requirements

Candidates must possess a Bachelor’s degree in IT, Business, or Finance and have over 8 years of experience in a healthcare revenue cycle environment. Proficiency in Cerner Revenue Cycle solutions and strong project management skills are essential for this role.

Job Summary

JOB SUMMARY

The Specialist – Contracts acts as the Subject Matter Expert for the Contract
Management and Claim applications and solutions provided by the Supply Chain
Department. The Specialist is responsible for maintaining Sidra’s Insurance
plans and business rules in these applications. The Specialist interacts with
the business stakeholders in order and analyzes, communicates, and validates
requirements for system changes. The Specialist – Contracts Management under the
guidance of the Manager investigates business problems and opportunities in the
context of the requirements and recommends solutions that enable the
organization to achieve its goals.

RESPONSIBILITIES

KEY ROLE ACCOUNTABILITIES

* Supports the Revenue Cycle Contract Management and Claim Scrubber application
implementation and provides effective customer support.

* Works closely with client departments, IT managers and staff to support a
full suite of Revenue Cycle applications, third party solutions and other
technological solutions to meet the goals of the organization

* Manages updating of insurance plans and business rules in the application.

* Defines overall application functionality by discussing business requirements
with end users.

* Recommends application modifications/configurations/processes for solutions
as per functional requirements.

* Creates test plans for the project.

* Establishes cost and time estimates for development/implementation of
projects.

* Analyses, designs and develops Process flow.

* Develops and applies project management techniques throughout the
implementation of the application and thereafter.

* Contributes to all aspects of the application lifecycle including
implementation planning, design, build, testing, maintenance, and support.

* Responds to service requests and severe incident escalation and oversees
issue resolution.

* Devises or modifies procedures to solve complex problems considering computer
equipment capacity and limitations, operating time, and form of desired
results. 

* Designs, develops and tests applications extensions and interfaces and may
customize application software to support the business requirements

* Documents any relevant applications issues and their resolutions and writes
functional specifications and creates business process documentation

* Works independently on complex problems with the ability to develop system
solutions for operational problems

* Develops an in-depth knowledge and understanding of the Revenue Cycle
application set.

* Manages small IT projects when assigned.

* Handles stressful situations, critical deadlines, and a customer base with
both high service level delivery and technical sophistication

* Investigates and studies the impact of proposed changes on system performance
or end user experience

* Adheres to Sidra’s standards as they appear in the Code of Conduct and
Conflict of Interest policies

* Adheres to and promotes Sidra’s Values

QUALIFICATIONS

QUALIFICATIONS, EXPERIENCE AND SKILLS – SELECTION CRITERIA

ESSENTIAL

PREFERRED

Education

Bachelor’s Degree in relevant discipline (IT, Business, Finance)

* Master’s in Business Administration, Healthcare or other related field.

* Postgraduate training specialized in Supply Chain Management

Experience

* 8+ years’ experience as an Application Specialist within a Health Care
Revenue Cycle environment including 3+ years’ experience with Cerner Revenue
Cycle solutions (ProFit and/or RevWorks) including patient access
(Registration/Scheduling), HealthInformation Management (HIM), and patient
accounting.

* Understanding of Health Care insurance systems from a provider perspective

Experience in a Healthcare Environment

Certification and Licensure

PMP, ITIL Foundation, MCIPS

Professional Membership

HFMA, HIMSS, PMI

Job Specific Skills and Abilities

* Strong knowledge about best practices in procurement, contractual
negotiations and vendor management

* Demonstrated ability to negotiate contracts and support procurement in
maintaining compliance with legal standards.

* Demonstrated expertise in Revenue Cycle Contract Management applications.

* Excellent analytical and problem solving skills.

* Demonstrated experience in a computerized ERP environment

* Expert knowledge of Revenue Cycle Contract Management applications.

* Ability to conceptualize business solutions.

* Expert in managing customer requirements and expectations.

* Proficient knowledge of Cerner Millennium Revenue Cycle solutions.

* Demonstrated experience in Project Management

* Proficiency with Microsoft Office suite

* Fluency in written and spoken English

Fluency in written and spoken Arabic

Sidra Medicine a healthy population is essential to a strong, prosperous
society, and throughout 2020, Sidra continued to provide uninterrupted
comprehensive specialist healthcare services for children and young people; and
exceptional maternity, gynecology, and reproductive medical services for women,
previously unavailable in Qatar and the region.” – H.H Sheikha Moza bint Nasser,
Chairperson of Qatar Foundation
Sidra Medicine represents the vision of Her Highness Sheikha Moza bint Nasser
who serves as its Chairperson. This high-tech facility is home to world-class
patient care, scientific expertise, and educational resources.

Responsibilities

The Specialist acts as a subject matter expert for contract management and claim applications, ensuring insurance plans and business rules are accurately maintained. They collaborate with stakeholders to analyze requirements, design system solutions, and oversee the implementation and testing of revenue cycle applications.