Steward (Kuwait) Kuwait City

Requirements

The posting does not specify formal education, certifications, or prior experience requirements. The role calls for a service-oriented team member who can maintain cleanliness and hygiene, coordinate with colleagues, and follow health, safety, security, and hotel policies.

Job Summary

FINANCIAL RETURNS

•Comply with Hotel Rules and Regulations and provisions contained in the
Employment Handbook 
•Comply with Company Grooming Standards. Maintains exemplary department
standards of behaviour and appearance and attitude as expected in an IHG Brand
•Comply with Time and Attendance Policies

 

PEOPLE

•Liaise with the Kitchen Team to ensure accurate and clean equipment is ready
for service.
•Establishes and maintains effective employee and inter-departmental working
relationships
•To participate in various hotel activities like sports, staff party events, CSR
events, to promote the reputation of the hotel.

 

GUEST EXPERIENCE

•To work along with the team according to the standard and policy, to bring
about the guest experience.
•Actively participate in all training activities.

 

RESPONSIBLE BUSINESS

•Daily cleaning of all dishes and technical equipment
•Daily cleaning of all kitchen floors, cupboards and machines
•Daily control of required stock of cleaning supplies for stewarding department
and kitchen
•Daily emptying the waste, responsible for waste separation according to
environmentally standards
•Refilling cupboards with dishes
•Daily control of required dish towels and refilling stock through housekeeping
department
•Daily cleaning of all tile areas in kitchen area as well as public areas like
lobby or bar and offices
•Weekly cleaning of the delivery area, all storage rooms, hotel surroundings and
waste room
•Daily checking all empties
•Responsibility for covering staff and organizing their duties in cooperation
with the Guest Service Assistant Food & Beverage or the Guest Service Assistant
Restaurant
•Orientation for new trainees or other staff covering duties
•Daily hovering lobby and restaurant area.
•Hovering banqueting rooms after functions or upon request through Guest Service
Manager Food & Beverage or Guest Service Assistant Restaurant
•Demonstrating a ‘Service’ attitude
•Recycle where-ever possible and enforce cost saving measures where appropriate
•Is familiar with Company Health and Safety Policies and ensures operational
areas promote and comply with them
•Take responsibility to rectify hazardous situations, reporting major areas of
concern to  General Manager or delegate
• Is familiar with property safety, first aid and fire and emergency procedures
and actively enforces these in area of responsibility
•Ensure security incidents in the operational area are reviewed and corrective
measures implemented to prevent recurring incidents
•Comply with the Company’s Corporate Code of Conduct
•Is familiar with the company values and model desired behaviours
•Performs tasks as directed by the responsible Guest Service Assistant Food &
Beverage in pursuit of the achievement of business goals

Responsibilities

Clean and maintain kitchen equipment, dishes, floors, storage areas, and other hotel premises to high hygiene standards, while managing supplies, waste separation, and recycling. Coordinate stewarding duties with food and beverage teams, support staff and trainees, and follow hotel service, safety, security, and conduct standards.

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