Admission & Registration Officer (Saudi Arabia) Jeddah

Requirements

A bachelor’s degree in Administration, Education, or a related field is required along with 1-3 years of experience in student services. Fluency in both Arabic and English is essential for this role.

Job Summary

We are seeking a detail-oriented and service-driven Admission & Registration Officer to support student admissions, registration processes, and records management. This role plays a key part in ensuring a smooth and efficient experience for applicants and enrolled students while maintaining compliance with institutional policies.

Key Responsibilities
1. Admission Processing & Applicant Support
Guide applicants (walk-in, phone, online) through the admissions process
Review applications and ensure completeness
Communicate acceptance decisions and follow up on missing documents
Track payments, contracts, and required forms
Prepare acceptance letters and official communications
Update applicant status in the Student Information System (SIS)
2. Financial Aid Coordination
Handle documentation for financial aid programs (e.g., Daeem, Tamooh, Tamkeen, Forsan)
Prepare contracts, promissory notes, and agreements
Maintain accurate records in SIS and internal systems
Coordinate with Legal Affairs for contract validation
3. Student ID Card Management
Verify eligibility and issue student ID cards
Manage reprints and maintain issuance logs
4. File & Document Management
Organize and maintain student records
Track missing and submitted documents
Ensure secure storage and easy retrieval of files
5. Student Services & Technical Support
Respond to student inquiries (SIS, email, Blackboard access)
Process withdrawals, reactivations, and major changes
Issue official documents (transcripts, letters, study plans)
Support students during registration periods

Requirements
Bachelor’s degree in Administration, Education, or related field
1–3 years of experience in admissions, registration, or student services
Strong knowledge of SIS systems and Microsoft Office
Excellent communication and customer service skills
Fluent in Arabic and English
Core Competencies
Customer Service Orientation
Attention to Detail
Organization & Time Management
Problem-Solving
Confidentiality & Professional Ethics
Initiative & Accountability

Responsibilities

The officer manages student admissions, registration processes, and the maintenance of academic records. They also coordinate financial aid documentation and provide technical support for student systems.

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