Doorman (United Arab Emirates) Dubai

Requirements

Candidates must have a high school diploma or G.E.D. equivalent. The role requires the physical ability to stand, walk, and lift objects weighing up to 75 pounds with assistance.

Job Summary

POSITION SUMMARY

 

First impressions are everything. When guests arrive at our hotels, we want that
impression to be memorable. The same goes for departures. When guests leave, we
want them to go with a smile and a feeling that we were there for them
throughout their stay. We want to build an experience that is memorable and
unique from start to finish. Our Guest Arrival Experts take the initiative to
deliver a wide range of services that guide guests through their arrival and
departure experiences. They are empowered to move about their space and do what
needs to be done. Whether processing operational needs, addressing guest
requests, completing reports, or sharing the highlights of the local area, the
Guest Arrival Expert makes transactions feel like part of the experience.

 

No matter what position you are in, there are a few things that are critical to
success – creating a safe workplace, following company policies and procedures,
maintaining confidentiality, protecting company assets, upholding quality
standards, and ensuring your uniform, personal appearance, and communications
are professional. Guest Arrival Experts will be on their feet and moving around
(stand, sit, or walk for an extended time) and taking a hands-on approach to
work (move, lift, carry, push, pull, and place objects weighing less than or
equal to 50 pounds without assistance and objects weighing more than 75 pounds
with assistance.. Doing all these things well (and other reasonable job duties
as requested) is critical for Guest Arrival Experts – to get it right for our
guests and our business each and every time.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

 

 

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and
Gentlemen create experiences so exceptional that long after a guest stays with
us, the experience stays with them. Attracting the world’s top hospitality
professionals who curate lifelong memories, we believe that everyone succeeds
when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world
over and pride ourselves on delivering excellence in the care and comfort of our
guests.
 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are
delivered graciously and thoughtfully every day. The Gold Standards are the
foundation of The Ritz-Carlton and are what guides us each day to be better than
the next. It is this foundation and our belief that our culture drives success
by which The Ritz Carlton has earned the reputation as a global brand leader in
luxury hospitality. As part of our team, you will learn and exemplify the Gold
Standards, such as our Employee Promise, Credo and our Service Values. And our
promise to you is that we offer the chance to be proud of the work you do and
who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.

Responsibilities

The Guest Arrival Expert is responsible for guiding guests through their arrival and departure experiences to ensure a memorable stay. They perform operational tasks, address guest requests, and maintain high standards of service and professionalism.

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