Guest Experience Expert (Omani only) (Oman) Bawshar Province

Requirements

A high school diploma or GED is preferred, and no prior work or supervisory experience is required. Candidates must be physically capable of standing for long periods and lifting up to 100 pounds with assistance.

Job Summary

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out.
Instead, we want to build and experience that is memorable and unique. Our Guest
Experience Experts take the initiative to deliver a wide range of services that
guide guests through their entire stay. They are empowered to move about their
space and do what needs to be done. Whether processing operational needs,
addressing guest requests, completing reports, or sharing the highlights of the
local area, or assisting guests with loading/unloading vehicles and transporting
luggage to and from guest rooms and/or designated bell area, the Guest
Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to
success – creating a safe work place, following company policies and procedures,
maintaining confidentiality, protecting company assets, upholding quality
standards, and ensuring your uniform, personal appearance, and communications
are professional. Guest Experience Experts will be on their feet and moving
around (stand, sit, or walk for an extended time; move through narrow, confined,
or elevated spaces as well as up and down stairs and/or service ramps) and
taking a hands-on approach to work (move, lift, carry, push, pull, and place
objects weighing less than or equal to 50 pounds without assistance and 100
pounds with assistance; reach overhead and below the knees, including bending,
twisting, pulling, and stooping). Doing all these things well (and other
reasonable job duties as requested) is critical for Guest Experience Experts –
to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either.
We’re here to be our guests’ launching and landing pad. Whether they are taking
their dog for a walk and coming back for a drink, wrapping up a day of meetings
with coworkers, or they’re in town to see family, friends, or their favorite
band, we offer a hub for connection to others and the area around them, with
modern design and personality to boot. We’re looking for confident
self-expressers who aren’t afraid to draw outside the lines. If you are someone
who gets excited about the possibilities to connect with others, then Aloft
Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of
brands with Marriott International. Be where you can do your best work, begin
your purpose, belong to an amazing global team, and become the best version of
you.

Responsibilities

Deliver a memorable guest experience by managing check-ins, check-outs, and various guest requests. Responsibilities include transporting luggage, providing local area highlights, and maintaining professional standards throughout the hotel.

We are a job aggregator. All rights belong to the original company or recruiter. We do not claim ownership of any listings.