Training Manager (Saudi Arabia)

Requirements

Candidates should possess a strong passion for hospitality and demonstrate leadership, integrity, and a commitment to teamwork. The role requires the ability to foster a productive work environment and effectively manage training initiatives across various hotel departments.

Job Summary

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team,
that’s exactly what you’ll do every time you come to work! As a Training
Manager, you’re not just managing training initiatives for hotel team members –
you’re spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

RESPONSIBILITIES

Here’s what you’ll do during a typical day:

* Develop training programs: Design, plan, and deliver hotel training programs
in alignment with corporate goals and industry standards, inclusive of topics
such as harassment-free workplace, diversity, new team member orientation,
leadership, and service
* Monitor and review performance: Conduct meetings with department managers,
trainers, and team members to review performance trends, develop action
plans, and recognize achievements
* Deliver continuous improvement: Assess existing training initiatives,
identify opportunities for enhancement, and recommend solutions to address
specific department needs
* Manage training records: Track, maintain, and audit individual team member
training records using designated systems and tools
* Oversee departmental training programs: Manage and monitor
department-specific training programs such as alcohol awareness, food safety,
job skills checklists, and educational assistance
* Inspire and develop the team: Supervise and support team members, monitor
performance, provide coaching, and foster a positive and productive work
environment

QUALIFICATIONS

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the
qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense of Ownership and
accountability. And a focus on the Now, bringing urgency and discipline to every
moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build
an exceptional workplace for the Team Members who make it all possible. As a
global leader in hospitality, we’ve welcomed more than 3 billion guests
worldwide, all while staying true to our founding vision: to fill the earth with
the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best
Workplaces list by Great Place to Work and Fortune. With our suite of
world-class brands [https://www.hilton.com/en/brands/],
[https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and
a company-wide commitment to providing the best stay for every guest, we’re
setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports
your journey every step of the way. Come for the job, stay for the career—and
help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog
[https://jobs.hilton.com/blogs] to see why we’re more than a great place to
stay—we’re a great place to work. 

Responsibilities

The Training Manager is responsible for designing, planning, and delivering comprehensive hotel training programs while monitoring performance trends to drive continuous improvement. They also supervise team members, maintain training records, and ensure departmental compliance with safety and service standards.

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