Madre Integrated Engineering
Requirements
Requires a minimum of 5 years of hands-on experience with video surveillance systems and a valid Milestone certification. Candidates must possess strong troubleshooting skills and an ITIL Foundation certification.
Job Summary
Video Surveillance (CCTV) & Servers Engineer
Responsibilities
Provide Level-3 technical support for video-surveillance systems, recording servers, storage, and associated security servers.
Perform advanced troubleshooting at system, application, and infrastructure levels.
Conduct root-cause analysis for major and recurring incidents.
Coordinate OEM support cases and ensure permanent technical resolution.
Manage system configuration, firmware, software maintenance, releases, and upgrades.
Develop and maintain preventive-maintenance and predictive-monitoring procedures.
Maintain system design documents, SOPs, and technical knowledge bases.
Mentor Level-2 technicians and assess their technical competency.
Support Change Advisory Board assessments for system changes.
Maintain VMS, recording servers, storage, camera systems, recording, retention, failover, and analytics
Requirements
Requirements
Minimum 5 years of hands-on experience with video-surveillance systems in a comparable environment.
Valid Milestone certification through an authorised channel.
Strong experience with VMS, servers, and storage systems.
ITIL Foundation certification.
Strong troubleshooting and root-cause-analysis skills.
Experience handling OEM technical support and escalations.
Strong documentation and mentoring capability.
Good knowledge of system monitoring, recording, retention, and failover.
Ability to comply with airport security, HSE, and cyber-security requirements.
Interested candidates can send cv to 31313903/ [email protected]
Responsibilities
Provide Level-3 technical support for video surveillance systems, recording servers, and storage infrastructure. Manage system configurations, firmware updates, and perform root-cause analysis for recurring incidents.
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