IT Supervisor (Qatar) Doha

Requirements

Candidates must possess a technical, trade, or vocational school degree and at least two years of related work experience. The role requires strong technical problem-solving skills and the ability to work effectively within a team environment.

Job Summary

POSITION SUMMARY

Troubleshoot and resolve technical problems or issues related to computer
software and systems. Provide technical guidance and recommendations to resolve
business problems. Analyze, recommend, and implement process improvements. Enter
commands and activate controls on computer and peripheral equipment to integrate
and operate equipment. Troubleshoot, modify, support, manage, and maintain
applications programs and user accounts. Maintain records of daily data
communication transactions, problems and remedial actions taken, or installation
activities. Train or instruct users in the proper use of hardware or software.
Manage and coordinate planning, design, operations, maintenance, and resource
allocation of telecommunications activities, including client/server support and
strategic and tactical planning. Consult with and advise others on
administrative policies and procedures, technical problems, priorities, and
methods related to telecommunications.

Assist management in hiring, training, scheduling, evaluating, disciplining, and
motivating and coaching employees; serve as a role model and first point of
contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Follow all company policies and procedures; protect company assets.
Speak with others using clear and professional language. Ensure adherence to
quality expectations and standards; identify, recommend, develop, and implement
new ways to increase organizational efficiency, productivity, quality, safety,
and/or cost-savings. Visually verify information. Enter and locate information
using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and
place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance
their well-being when they need it most while traveling, ensuring they can be
the best version of themselves. To achieve the brand mission of becoming the
preeminent wellness brand in hospitality, we need passionate and engaged
associates to bring the brand’s unique programming to life. We want our
associates to embrace their own well-being practices both on and off property.
You are the ideal Westin candidate if you are passionate; you are active and
take pride in how you maintain your well-being; you are optimistic; you are
adventurous. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.

Responsibilities

The IT Supervisor is responsible for troubleshooting technical issues, maintaining software and hardware systems, and managing telecommunications operations. They also provide technical guidance, train users, and assist management with team leadership and process improvements.

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